Secure repair lookup
Securely check repair progress.
Guests receive a verification code only when the email and repair case number match. Progress and public reports open after code verification.
Guest repair lookup
For security, both the intake email and case number must match. Details are not exposed when they do not match.
A verification code is sent to the intake email. For security, detailed reasons are not exposed when the email and case number do not match.
Step 1
Enter email and case no.
Step 2
Verify email code
Step 3
Open progress and report
Signed-in customers
Signed-in customers can review every repair case and report from My Desk.
My repair cases