Please prepare the GPU model name, serial number, symptoms, when the issue occurs, product photos and return address. De...

Check repair support before contacting us.
Review repair scope, diagnostic and repair cost timing, inbound/outbound guidance, status lookup and notices in one place.
FAQ
Intake images and attachments are validated and stored in a restricted review area. The team reviews them only as needed...
TensorVault supports repair intake, diagnosis and quote guidance for high-value graphics cards and GPU accelerators. Ple...
Notices
Repair intake and status
Start a new case from the repair intake page with symptoms and photos prepared. For an existing case, use the intake email and repair case number to check progress.
Create inquiry
Guests receive replies by email.
Image credits
TensorVault service images are in-house visual guidance assets for repair, diagnosis and warranty workflows. Materials that require external attribution are listed in this section.
Contact
saleserver@naver.com
02-6741-2425
평일 10~18시(점심시간 13~14시)