Repair landing

Understand repair scope and next steps before submitting a request.

Before the form, review scope, cost timing, reports and warranty. Guests can still submit after email verification.

Step 1

Scope check

Confirm the GPU model, warranty context, liquid damage and visible damage before narrowing the repair scope.

Step 2

Guest repair intake remains available after verifying the email used for replies and status lookup.

Step 3

Share manufacturer, model, serial number, symptom photos and return address so intake can be reviewed before arrival.

Step 4

After arrival, power, display, thermals and damage are checked while customer-visible status is updated.

Step 5

Repairable items and costs are shared, then the case moves to repair or return based on customer approval.

Step 6

Repair and test results are captured in a report, then shipping and warranty records stay connected to the workspace.

Submit contact details, symptoms and photos to create a case number. Guest lookup must be connected through email-code verification.

Requester namePhoneEmail

Guest email verification

Guest requests require email verification so you can receive replies and track progress later.

Return shipping address

Use the free-form fields below for domestic or international addresses.

Country/region RequiredPostal code RequiredAddress line 1 RequiredAddress line 2CityState/province

Model Required

Serial number RequiredSymptom summary RequiredAdditional notesSymptom photos

Attach up to 6 photos of the GPU condition, damage and serial label. PNG/JPG/WEBP only, up to 8MB each.

I have reviewed the privacy and consultation notice.I agree to the repair intake workflow terms.

• A diagnostic fee may be requested after document review.
• The diagnostic fee may include shipping costs.
• If the document review finds the device unrepairable, you do not need to ship the product or pay the diagnostic fee.
• If you ship the product before an unrepairable decision, return shipping may be charged.